SJS strives to ensure that our client’s buildings, assets, and equipment are in top operational condition. Our reliable professionals provide responsive, quality services to all full-range facilities to suit our clients’ needs.

Some of our Maintenance Services:

  • HVAC
  • Landscaping
  • Janitorial
  • Electrical
  • Plumbing
  • Elevators
  • Mat Services
  • Window Cleaning
  • Pest Control
  • Generator Services
  • Fire Protection
  • Roof Repairs
  • Security Systems
  • Handy Man Services

Facility Management

SJS’s approach to facility management includes several elements:

  • Provide all-inclusive facility management services and develop long term life cycle programs for the major facility systems
  • Focus on the specific needs of high-use public facilities
  • Provide on-site, carefully selected, bonded, insured and fully-trained maintenance workers, day porters and cleaning staff
  • Provide complete assessment of facility needs and proposed solutions
  • Maintain open communication and feedback with the facility occupants and owners
  • Maintain all facility systems and performs preventive maintenance on a scheduled basis
  • Monitor all facility management contracts and vendors
  • Provide monthly and yearly reports for building operating costs
  • Create and Maintain Annual facility operating budgets
  • Maintain an on-line work order system, giving immediate updates and information to the tenant
  • Provide emergency services; on call 24 hours a day, 365 days a year
  • Manage all aspects of the facility so the tenant can focus on their core business

SJS’s online work order system is used to record all facility management activities. The online work order system allows for tracking of work, life cycles and expenses. The online work order system also provides a variety of management reports to SJS Facility Services and to clients.

Asset-specific preventive maintenance and/or capital improvement tasks are scheduled well in advance. Our customers’ schedules are always taken into consideration, especially if the scope of work to be done could potentially cause workflow disruption.

Vendor Management deals largely with preventative maintenance and major repairs. SJS understands a building is a system and within that system, there are many sub-systems (e.g., elevators, HVAC, life/safety, to name a few). These sub-systems are best maintained by individuals and/or organizations that are experts. Using experts ensures sub-systems are properly maintained and repaired and that liabilities are minimized. We also rely on expert vendors to make repairs that are outside the scope of the facility manager’s skill set. Preventative maintenance and repair services represent a considerable on-going expense, but a robust preventative maintenance and repair program is far less expensive than replacement of major mechanical systems due to neglect.

For each of our facilities, we establish a calendar to ensure our buildings’ sub-systems are routinely inspected and serviced. Inspections are conducted daily and are recorded on our inspection checklist. Our facility managers and technicians are required to be “out and about” in the facilities they manage. By regularly scanning and assessing the facility, they are better able to identify problems, thereby preventing major problems before they arise.

Client Communication is key to assuring a quality facility management operation. Our goal is to manage a facility in such a way that workers and their customers do not “notice the building.” That is, workers and customers can do what they are paid to do without the distractions a poorly maintained building can create. Similarly, if a worker or customer notices a problem, they will have the means to communicate the problem to our on-site manager so the problem can be immediately addressed. To that end, Forum Management Services equips its facility management personnel with smart phones and PCs allowing instant access to the on-site manager for routine, non-routine, special and emergency services.